Returns & Exchanges

Due to the nature of our cosmetic products, all sales are final; however, we are happy to assist with any items that arrive damaged or defective within 30 days of purchase. Our goal is to ensure you feel confident and satisfied with every Kylie Cosmetics order you receive.

Return Process

• 1.
  Contact Support

  Email our Customer Service team within 30 days of delivery with your order number and a photo of the damaged or incorrect item.

• 2.
  Verification Process

  Our team will review your claim and provide a Return Merchandise Authorization (RMA) if the product meets our quality concern criteria.

• 3.
  Prepare Your Package

  Securely pack the item in its original packaging and include the provided RMA form to ensure your replacement is processed quickly.

• 4.
  Resolution

  Once received, we will ship out a replacement or issue a store credit to your account within 5-7 business days.